LANKeeper customers may log in to the support site to submit a service request 24 hours a day, 7 days a week. Requests are typically answered within one hour or according to your particular level of service. If you are not contacted by a technician with-in one hour in an emergency, please call 217-355-2014 to report a problem.
Listed below are some of the forms most commonly requested by our customers. If you do not see what you are looking for, please use the info request form or simply log into LANKeeper and submit a service request.
All other support requests...
If you do not have a current support agreement with Horizon Connections, Inc but require our services, please call our offices at 217-355-2014 to speak to a representative. Please fill out the form below completely and we will have a representative contact you as soon as possible.